Privacy Policy

The present website https://www.defendiakosmos.com (hereinafter referred to as the “Website”) wishes to inform its visitors/users/members (hereinafter referred to as the “Users”) regarding the type and scope of information it may collect and process as the Data Controller during their visit and browsing of the Website, and to assure them that any processing of their personal data is always carried out with the Users’ interests in mind, in full compliance with the principles of lawfulness, transparency, accuracy, availability, and integrity in all aspects. Furthermore, in full alignment with the European General Data Protection Regulation (hereinafter “GDPR”), the Website applies the Appropriate Technical and Organizational Measures (TOMs) to protect your personal data and safeguard your privacy, which is of utmost importance and priority for us.

By reading below, you will be fully informed about the way we process your personal data (collection, management, use, storage, transfer to third parties, protection), the period of time these are retained, as well as the rights you may exercise at any time regarding your personal data.

COLLECTION OF PERSONAL DATA

What is Personal Data:
Personal data is any information relating to an identified or identifiable natural person (“data subject”); an identifiable person is one whose identity can be determined, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

What is Personal Data Processing:
Processing is any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

Users visiting the Website may, under certain circumstances, be asked to provide personal data (e.g., when subscribing to our newsletters or using our contact form, we may ask for your name, email, address, and telephone number in order to communicate with you).

We never collect children’s personal data without the explicit consent of their parents or legal guardians.

By browsing the Website, you unreservedly and without limitation acknowledge that you have read, understood, and accepted our Privacy Policy as well as the use of cookies.

COOKIES

A cookie is a file stored on your computer, mobile phone, or tablet when you visit any website. It may store information related to:

• Your online behavior and preferences, so that targeted advertising or offers may be sent to you (behavioral/advertising cookies – third-party cookies).

• The pages you visit and any errors that may occur (performance cookies).

• Analytics regarding the use of the Website (e.g., Google Analytics).

• Browser type, ISP, or device information.

• Social media usage, geographical location (e.g., weather forecasts for a specific city), or storage of your username (where required) so you don’t have to re-enter it when you return (functionality cookies).

Our Website uses cookies primarily to improve the user experience and provide the highest possible quality of services.

You are not obliged to accept cookies and may configure your browser to refuse them. Modern browsers allow you to view, control, delete, or block cookies, including third-party and behavioral advertising cookies.

For instructions on managing cookies, please refer to the help pages of your browser (Edge, Chrome, Safari, Firefox, Opera) or mobile devices (Android, iOS, Windows Phone, Blackberry).

USE OF PERSONAL DATA – PURPOSES

The Users’ personal data provided through the Website or linked applications may be used for the following purposes:

• To personalize the Website for Users, ensuring the best user experience.

• To provide statistics to third parties, in a way that does not identify any User.

• To manage the Website and all forms of communication.

• To manage linked applications.

• To send updates, notifications, or promotional activities, provided that Users have given explicit prior consent (in line with GDPR), which may be withdrawn at any time.

By subscribing to our newsletters, Users expressly consent to receive updates regarding current news, competitions, and related prizes.

User data may be transferred to third-party partners acting on our behalf (processors), who are contractually bound to apply data protection standards equivalent to ours.

The Website will never disclose or share Users’ personal data without explicit consent, unless required by law or by a competent authority.

SECURITY OF PERSONAL DATA

The Website applies continuous Technical and Organizational Measures (TOMs) to safeguard Users’ personal data and privacy. Access to data is strictly limited to authorized staff, subject to professional secrecy and confidentiality obligations.

All processing operations comply with GDPR requirements, ensuring data security and protection against unauthorized access, misuse, alteration, loss/theft, or destruction.

This Privacy Policy does not apply to third-party websites that may be accessed via links from our Website. For such websites, please refer to their respective privacy policies.

DATA RETENTION PERIOD

Users’ personal data is retained only for as long as necessary to fulfill the lawful purposes for which they were initially collected and with the Users’ consent.

USERS’ RIGHTS

As the Data Controller, the Website fully complies with GDPR and ensures Users may exercise their rights at any time, including:

• Right to information – You have the right to be informed at all times about how your data is collected and processed.

• Right of access – You have the right to know whether we process your data, for what purpose, what categories of data we hold, recipients, retention periods, and whether automated decision-making is applied.

• Right to rectification – You may request correction of inaccurate or incomplete data.

• Right to object – You may object to data processing, and we will cease processing unless there are overriding legal grounds.

• Right to data portability – You may request to receive your data in a structured, machine-readable format, or transfer them to another controller.

• Right to erasure (“right to be forgotten”) – You may request deletion of your data when no longer necessary for the purposes collected or upon withdrawal of consent.

Users may exercise their rights by contacting us in writing via:

Email: info@defendiakosmos.com
Address: 
Tel.:

We will respond within one (1) month from receipt of your request, either accepting or justifying refusal, in line with GDPR.

If you believe your personal data rights are being violated, you may file a complaint with the Hellenic Data Protection Authority (HDPA): www.dpa.gr